Privacy Policy

At Texas Caregivers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

Submit an inquiry through our contact form
Request more information about our services
Sign up for updates or newsletters

The types of personal information we may collect include your name, phone number, email address, and any other details you provide.

How We Use Your Information

The information we collect is used for the following purposes:

To respond to your inquiries
To provide you with the services or information you requested
To improve our services and website
To communicate updates, news, and special offers (if you opt-in)

How We Protect Your Information

We employ administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services (e.g., with trusted service providers) or comply with legal requirements. We do not share your mobile information with third parties for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and collect analytical data. You can disable cookies in your browser settings if you prefer not to have this data collected.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites, and we encourage you to read their privacy policies.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information.

Types of Cookies We Use:

Essential Cookies: These are necessary for the website to function properly, such as enabling navigation and access to secure areas.
Analytics Cookies: We use these to understand how visitors interact with our website by collecting and reporting information anonymously.
Preference Cookies: These cookies remember your preferences, like language or location settings, to provide a personalized experience.

Managing Cookies:

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

For more detailed information about cookies and how they are used, please visit All About Cookies.

Texas Caregivers Privacy and Policy for Messaging

At Texas Caregivers, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. This information will be gathered through our Contact US form.
Data Usage: We use your data solely for customers’ assistance or address customers inquiries.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Message and Data Rates may apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies based on communication needs.
Contact Texas Caregivers at (830) 444-0255 or [email protected] for HELP or to STOP or CANCEL receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to [email protected] or (830) 444-0255. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.
Non-Sharing Clauses: Texas Caregivers does not share your data with third parties for marketing purposes. Texas Caregivers does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to any inaccurate information
Request deletion of your personal data (subject to certain legal obligations)
You have the right to opt out of receiving SMS messages from us at any time. To opt out, reply ‘STOP’ to any message you receive from us, or contact us directly at [email protected] or 830-444-0255.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.